The Invisible Employee Adrian Gostick and Chester Elton

[Incomplete Report]

This book takes an analogy to its limits. It tells the story of an indiginous tribe living on a mountain filled with Jewels and Gemstones. The Highlanders and Wurc-Urs lived in a stereotypical employer employee relationship. This analogy that runs through the book, wraps itself around the idea of the Invisible Employee and how you can avoid what happens to the invisible employee when he remains invisible.

Invisible People:

-Invisible people do unremarkable work.

-Thankless jobs produce thankless employees.

Setting goals and a vision for the workforce provides clear direction for the employees to seek.

See the employees behaviors that support the goals and vision

Celebrate those behaviors in a public manner

Use surveys to your advantage to know what your employees need to feel visible.

Blink Outs:

-People don't leave for Money...they often leave supervisors

-Talented people are the first to go.

There are tangible rewards for praise of employees, namely employee retention.

Turnover is very costly to a company

The See-er:

-See-ers see people and their achievements.

-57% of employees would rather recieve praise from their direct supervisor, while 21% would rather be praised by the president

-Set the vision, team priorities, but make sure you set the "right" goals.

-Great managers are observant

--Get out of the office and see what people are doing.

-Welcome new employees, their first 90 days is critical to determining if you meet the needs of the employee.

Will you read this book again? Possibly Yes

Would you suggest this book be added to a personal library or leave it at the public library? An easily available book at the library. I would leave it there.

Reviewed By Mike W - Twin Cities, MN